Legal
Privacy Policy
Last updated: March 2026 - Effective immediately
How We Use Your Information
We use the information we collect to provide, improve, and personalise our services.
To process and fulfil your template purchases
To send you order confirmations and delivery instructions
To respond to your questions, support requests, and feedback
To send promotional emails if you've opted in (you can unsubscribe at any time)
To improve our website, templates, and services based on usage patterns
To prevent fraud and ensure the security of our platform
Sharing Your Information
We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies: Required for the website to function (shopping cart, login sessions)
Analytics cookies: Help us understand how visitors use the site (e.g. Google Analytics)
Marketing cookies: Used to show relevant ads, if any are ever displayed
You can disable cookies in your browser settings, though this may affect some website functionality.
Cookies
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service providers: Third-party tools we use to operate the website (payment processors, email delivery services, analytics). These parties are contractually required to protect your data.
Legal requirements: If required by law or to protect our legal rights.
Business transfer: In the event of a merger or acquisition, your data may be transferred to the new owner.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:
Purchase records are retained for up to 7 years for accounting and tax purposes
Email marketing data is retained until you unsubscribe
Contact form submissions are retained for up to 2 years
You can request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a machine-readable format
Objection: Object to processing for marketing purposes
To exercise any of these rights, contact us at me@heyabdo.com.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Email: hello@heyabdo.com
Contact form: heyabdo.com/contact
We aim to respond to all privacy-related inquiries within 48 hours.
